Creating and optimising the systems and frameworks that drive performance. I design processes, build delivery forecasting models and establish review rhythms that keep leadership teams connected to operational health. My focus spans delivery forecasting, capacity planning and metrics such as Delivery to Target (DTT), Cost to Serve (CTS) and Forecast Accuracy. All supporting predictable performance and financial visibility.

Predictable performance, financial visibility and a scalable operating model that supports growth and accountability.

Fractional Head of Operations

Operational Design Partner

Performance & Delivery Manager